Due to their size, small to medium businesses usually don’t get the amount of IT support they really need. From our experience, most SMEs either don’t have any IT support staff at all or are relying solely on the capabilities of a one-man IT department.
Outsourcing IT has its advantages, especially if your company is a small to medium enterprise. Of course, this only applies if you make sure that you subscribe to the services of a reputable IT firm.
Have you heard of the KISS principle? It is an acronym for the design principle, “Keep It Simple, Stupid”. It states that most systems work best if they are kept simple, so the people designing them should have simplicity as their end goal and avoid complications as far as possible.
In 1964, Marshall McLuhan famously coined the expression, “The medium is the message”. Simply put, this means that how you choose to communicate your message is in itself, sending out a message.
Outages and system failures in IT are common occurrences when regular maintenance is not carried out. When that happens, the company affected will experience downtime, which can be very expensive. Gartner, a technology research firm pegged the hourly cost of downtime at a conservative estimate of $42,000. On average, a company experiences a downtime of 175 hours a year. A company that experiences a downtime longer than that can incur losses of more than $7 million annually.